How do I know my size?
We offer a range of sizes here at Brittany Rae Designs and you can find yours using our Size Guide
How much is shipping?
We ship with DHL, which means once the package is shipped out you should receive it within 1-5 business days (Canada and USA) and 3-7 business days (International)!
Can I pick up my order if I'm local?
Yes! Our order pick ups are limited to the Winnipeg area!
What payment methods do you accept?
We accept Paypal and Visa!
Do you do payment plans?
Yes! However our Payment Plans are limited to our Princess Bouqtique, you can find more information about them here
What is your return policy?
Our items are completely custom made. As this is a custom item, it cannot be returned.
If your order needs to be cancelled please contact us immediately. Cancellations must be made within 3 business days from the purchase of your order. All cancellations after the duration of 3 business days are subject to a 25% cancellation fee.
Do you offer Payment Plans?
Yes! We offer Payment Plans for all of our gowns from our Princess Boutique and Custom Orders! We unfortunately do not offer Payment Plans for our main shop at this moment in time!